Teleconsultation, Everything you need to know about online consultation

 Teleconsultation, Everything you need to know about online consultation

What is Teleconsultation?

Teleconsultation provides a platform for communication between doctors and patients regarding healthcare services through technology rather than physically visiting a doctor’s office or hospital.

Using telecommunication services such as video, online portals, and email, you can discuss symptoms, medical issues, and more with a healthcare provider in real-time.

Teleconsultation can be generally divided into three categories:

  • Interactive consultation, also known as “live teleconsultation,” is a type of teleconsultation in which doctors and patients communicate in real-time.
  • Remote patient monitoring, patients who use mobile medical equipment to collect data on things like blood pressure, blood sugar levels, and other variables can be monitored remotely.
  • Store and Forward, Providers can store and forward a patient’s medical information to other healthcare professionals or specialists.

Healthcare professionals have been providing remote services for the last six decades. Landline telephones were the first to be used for teleconsultation. Teleconsultation has evolved to provide services in a variety of ways as technology has advanced. This includes personal physician-managed online portals, video software that allows for remote consultations, and apps managed by teleconsultation healthcare providers and companies dealing in healthcare services.

The rapid growth of online consultation is bound to increase the demand for quality control, and service quality is a critical factor in attracting public and healthcare consumers.

How Teleconsultation in India works?

Teleconsultation is not suitable for life-threatening situations such as a heart attack or stroke, cuts or lacerations, or broken bones that require X-rays, splints, or casts. Any situation that usually requires immediate, hands-on attention should be dealt with in person. Teleconsultation, on the other hand, is ideal for simple issues and follow-up consultations.

A virtual consultation can be scheduled with your healthcare provider, for example, when you suspect that a cut may be infected. If you’re on vacation and suspect you’re coming down with viral meningitis, contact your primary care physician. If you require fertility treatments, you can discuss your requirements and receive a prescription the very same day.

It can be used for a variety of other health problems, such as psychotherapy, physiotherapy and teledermatology, which provides consultations on moles, rashes, and other skin and muscles conditions. Other common issues treated with telemedicine include colds and flu, insect bites, sore throats, diarrhoea, and pink eye.

For remote consultation, all practitioners are qualified, experienced, and trained. They follow all ethical and professional standards that govern their work. They are permitted to provide overseas prescriptions and medical certificates in accordance with local regulations.

Because of an international network that spans all time zones, you can easily schedule appointments whenever is convenient for you, regardless of your geographic location.

Advantages of Teleconsultation

  • Your medical history as well as your current condition are directly communicated to the doctor.
  • You will have an interactive session with the specialist during which you will be able to provide details about tests and receive an instant opinion.
  • You do not need to go to the doctor’s office or clinic; you can consult with him at your leisure.
  • Prescriptions may be emailed to you as needed.
  • Consultation appointments are scheduled in advance, and you may send relevant details and investigation reports in advance.
  • It improves healthcare quality, particularly in rural settings by allowing patients to receive care without travelling long distances.
  • It expands healthcare access to all and reaches more patients, when there is shortage of healthcare providers during the course of public health emergency.

Disadvantages of online consultation

  • Teleconsultation is not advisable in the case of chronic diseases.
  • In some of the cases of teleconsultation, the doctors might be wholly unknown to the patients and vice versa.
  • The quality provided during the teleconsultation is in question, whether these teleconsultation services provide good healthcare services.
  • Sometimes, the teleconsultations lead to the delays in providing healthcare services to patients as there are high number of appointments.
  • Last, but not the least, many patients are not habitual of video and other teleconsultation services.


Post covid second wave, Teleconsultation is still a reliable method to consult a doctor as the situation is still not safe. So whenever possible like for issues like headache, mild fever, upset stomach or cough, one can go for an online consultation from the best doctors in Delhi

Leave a Reply

Your email address will not be published. Required fields are marked *